OverWatch

Software Version 9

Documentation

User Manual – This user manual defines the new OverWatch 9 functionality. A copy of this user manual must accompany the machine after the update is completed.

What’s New – Official Memo relating to OverWatch 9 release.

UK Customer Only – Follow this instruction to update to OverWatch Version 9 software and set Configuration-B
 

Applying the latest firmware update

Before applying the update, ensure the following:

  • Follow all steps in this procedure, exactly as written and in the correct order. If this procedure is not followed the update will not be successful. Do not modify or deviate from this procedure and ensure the update is completed while remaining next to the machine.
  • Use a personal phone rather than a corporate phone. The update process requires solid 2-way communication between the web browser and the OverWatch ECU over WiFi. A corporate phone or tablet runs security software that will interfere with the update process.
  • If you are using an iPhone, use the Safari web browser.
  • If you are using an Android phone, use the Firefox web browser. Firefox is available for Android on the Google Play Store.
  • Make sure there are no other applications running except the web browser.
  • Make sure there are no other tabs open in the web browser.
  • The Haulotte compact scissor lifts with SGS cannot be updated with OW9. An explanation of the Haulotte SGS can be found here.
On your device
  1. Open the following link in a new tab: OverWatch Software Version 9
  2. Wait until this page has loaded:
  3. On your device, switch off mobile data (disconnect your device from the internet).
On the MEWP
  1. Stand in front of the control box as though you are about to drive the MEWP. The sensor expects to see you at arms length.
  2. Power on the MEWP.
  3. Enable Wi-Fi Connection:
    The system’s Wi-Fi module is disabled by default. In order to enable Wi-Fi, the user must turn the machine on and allow the OverWatch to begin boot-up until the green light is visible. Within 10 seconds of power up (as the start up audio starts to play), place the palm of your hand on the edge of the sensor then swipe your thumb top to bottom, bottom to top, over the sensor, covering and uncovering it completely. The LED will blink in acknowledgement every time the sensor is covered then uncovered. Do this 3-5 times until you hear “Wifi On” being announced. Upon the OverWatch announcing “Wi-Fi On”, the user can access the web page by connecting to the module’s web server, using its SSID and generic WiFi password (12345678).
Back to your device
  1. Ensure mobile data is switched off.
  2. Ensure any VPN software you have installed is disabled.
  3. On your device connect to the WiFi access point provided by the OverWatch.
    WiFi SSID: overwatch_XXXXX_XXXX_XXXX
    WiFi Password: 12345678
  4. Go back to the “OverWatch Update” tab you opened in the beginning.
  5. Click on the “Continue” button and follow the on screen prompts.
    If an error message appears, retry the update from the beginning.
    If you are retrying the update, there may not be any start up audio notification.
  6. Depending on the firmware version you are upgrading from, the following page may appear. Follow these instructions.
  7. When the process is complete, a message will appear saying that the firmware update will take effect the next time the OverWatch is switched on.
  8. Power off the MEWP.
  9. Run the System Test. Running the System Test is required to resume normal operation. This verifies that the OverWatch ECU is receiving the correct signals it requires to perform its safety functions.
Select MEWP & Run System Test
  1. Stand in front of the control box as though you are about to drive the MEWP. The sensor expects to see you at arms length.
  2. Power on the MEWP.
  3. As the OverWatch start up audio plays, put the Overwatch system into WiFi mode.
  4. Enable Wi-Fi Connection:
    The system’s Wi-Fi module is disabled by default. In order to enable Wi-Fi, the user must turn the machine on and allow the OverWatch to begin boot-up until the green light is visible. Within 10 seconds of power up (as the start up audio starts to play), place the palm of your hand on the edge of the sensor then swipe your thumb top to bottom, bottom to top, over the sensor, covering and uncovering it completely. The LED will blink in acknowledgement every time the sensor is covered then uncovered. Do this 3-5 times until you hear “Wifi On” being announced. Upon the OverWatch announcing “Wi-Fi On”, the user can access the web page by connecting to the module’s web server, using its SSID and generic WiFi password (12345678).
  5. Connect to the WiFi access point provided by the OverWatch as before.
  6. In your web browser, close all other tabs and enter the following URL: 192.168.4.1
  7. The following menu page appears:
    If it does not appear, retry the update from the beginning.
    If you are retrying the update, there may not be any start up audio notification.
  8. In the menu that appears, select “Setup”
  9. The following page appears:
  10. Select your MEWP model from the dropdown menu.
  11. Click “Set” then click “Proceed to test”
  12. Follow the on screen prompts and manipulate the controls in the manner instructed to proceed through the system test.
  13. If the test fails, retry the test, paying close attention to the instructions.